Refund Policy

Thank you for shopping with IpoolgoHub. Our goal is to provide quality products and reliable service. This Refund Policy explains how refunds are handled for eligible purchases.

Refund Eligibility

Refunds may be approved when:

A return request meets our return conditions
The item arrives damaged or defective
The wrong product was shipped
An order cannot be fulfilled

Refund requests must be submitted within the eligible return period.

Refund Processing Time

Once a returned item is received and inspected, approved refunds are generally processed within several business days.

Depending on your payment provider or bank, it may take additional time for the funds to appear in your account.

Partial Refunds

In some situations, partial refunds may be issued for:

Products returned with missing parts
Items not in original condition
Products showing signs of use
Returns made outside the approved return guidelines

Non-Refundable Costs

Certain costs may not be refundable, including:

Original shipping fees
Customs duties or import taxes
Expedited shipping services

unless the issue was caused by our error.

Order Cancellations

Orders may only be canceled before shipment processing begins. Once an order has been shipped, cancellation may no longer be possible and the standard return process will apply.

Worldwide Shipping Information

Products ordered through IpoolgoHub are shipped from our Miami Beach, Florida warehouse to customers worldwide. International customers may be responsible for local customs fees, taxes, or import charges depending on their country’s regulations.